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Tandy @dantypo - My wife was at the dealership to get a tire rotation and balance.
This was known to be a little over $100 and the oil change is about $100.
So naturally we expected a bill of maybe $200-$220 when it was done.
Wife texts and says it’s going to be $325.
She said because they said I needed an air filter.
So I called and asked them to itemize it for me before she drives off.
The air filter was $75!
I told them not to do it.
He said “it’s already in”
I said, “take it out, I just found a set of air and cabin filters for $20 as we talked. If I can get it for that, a Mazda dealer is getting it for less and it’s two thumb clips to change.”
He said “I can’t do that”
I said “you can and you will because if you don’t I’ll never buy there again and I’ll tell everyone and anyone not to. Is that worth the price of a $20 filter”
He said, “ok, sir… but to be clear, she agreed to it”
I said, “of course she did, but I didn’t set up an appointment for an air filter and I never would.”
My point is this— people need to push back. This has all gotten incredibly ridiculous.
Folks, I bought a filter set for a Maserati for $22 dollars and that was 2 air filters & a cabin filter, and all of 10 minutes TOTAL to replace.